The School of Satchel | FAQ
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FAQ

A. Leather Facts

There are three leather grades. We only use the top 2 most desirable types.

Grade A – Full Grain

The finest of all leathers. Only the hair has been removed from the skin. The surface is natural, and hasn’t been corrected, split or buffed to conceal imperfections. Only the finest quality hides are reserved for this category.

Our Joaquin Collection is made of full grain genuine cowhide leather.

Grade B – Top Grain

Most commonly used in high-end leather products. Leather has been buffed to hide imperfections and is generally treated with full pigment color. More durable than split.

Our Charlie and Macy Satchels are made of top grain genuine cowhide leather. The rest of our product line is also made of top grain leather.

Grade C – Split

It is derived from the middle and lower layers of the skin. This is exclusively used for suede or covered in a fully pigmented coating. Less durable than full and top grain leathers.

Currently, we don’t have products that use this type of leather.

B. Leather Care Instructions

Handle leather bags with clean hands.

They are prone to absorbing grease and oils. For dirt, or scratches, gently rub using fingertip. You can also wipe it with a damp white cloth, and ensure not to use too much water. Remember that leather takes time to dry.

Only use cleaners specially designed for leather.

Make sure to test the cleaner in a hidden surface. Once to twice a year application should be enough to keep your bag clean. Always follow the instructions of your chosen leather cleaner.

Store your leather bags properly

Place them in a breathable dust bag or natural-fabric pillowcase. You can wrap the metal parts in a clean tissue paper.

C. Limited Warranty

Repairs are free of charge within 7 days for metal parts/accessories. If oxidation occurs in 7 days, we will replace the item. Repairs due to wear and tear will be charged accordingly.